Privacy Policy – Elite-VA.uk

Effective Date: 1 July 2025

At Elite-VA.uk, we take your privacy seriously. This policy explains what personal data we collect, how we use it, and how we keep it safe when you use our services or visit our website.

1. Data We Collect

We may collect personal data including:

• Your name, email address, phone number, and company details.
  
  

• Information you provide when contacting us or enquiring about services.
  
  

• Any other information you provide while using our services.
  
  

We may also collect technical data automatically through our website, such as your IP address, browser type, and pages visited, for website performance and analytics.

2. How We Use Your Data

We use personal data to:

• Provide the services you request.
  
  

• Respond to enquiries and communicate with you.
  
  

• Process payments and manage invoices.
  
  

• Improve our services and website experience.
  
  

• Comply with legal obligations.
  
  

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Contract: to deliver services you request.
  
  

• Consent: where you agree to receive communications.
  
  

• Legitimate interest: to improve our services, maintain our website, or prevent fraud.
  
  

• Legal obligation: where required by law.
  
  

4. Data Sharing

We may share personal data with trusted third parties only where necessary to provide our services, such as payment processors or IT service providers.
All third parties are required to protect your data in line with UK data protection law.

5. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above or as required by law.
Once no longer needed, personal data is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
  
  

• Request correction of inaccurate data.
  
  

• Request deletion of your data.
  
  

• Restrict or object to certain processing.
  
  

• Withdraw consent at any time (where applicable).
  
  

• Complain to the UK Information Commissioner’s Office (ICO) if you believe your data is mishandled.
  
  

To exercise your rights, please email: team@elite-va.uk